Shipping & Returns

SHIPPING POLICY

Shipping is available worldwide. Please allow 1-2 days processing in addition to the shipment time. Standard shipping (1-3 days), expedited shipping (next day), and next day shipping are all available shipment options at the time of check out. There are different shipping costs associated with each shipping option. We also offer in town pickup for Tallahassee.

 

RETURN & EXCHANGE POLICY

All purchases are FINAL on all products unless items are defective upon arrival to the customer. In the event an item is received and has an apparent defect, dolls will be shipped a replacement of the same item. If the item(s) is no longer available, a refund will be issued once the customer sends the product back by mail or returns item locally.

 

Photos of defective items should be emailed to us via klosetdollkouture@gmail.com within 1 week of receiving item (s) with a description of the defect so your item(s) may be replaced in a timely manner. After 1 week, item(s) are no longer eligible for exchange/return despite a possible defect.

Contact Us

IG: klosetdoll_kouture

FB: Kloset Doll Kouture LLC

Tel: 386-451-1907

klosetdollkouture@gmail.com

Operating Hours

Mon - Fri: 8am - 10pm

​​Saturday: 8am - 12pm

​Sunday: 12pm - 5pm

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